FAQs

What is the estimated delivery time to my house?

Delivery Time = Processing time + Shipping time

Processing time

Orders normally are shipped within 48 hours, orders placed over the weekend are dispatched on Mondays.

Shipping time

Mainland US: Standard shipping 3-5 business days, may vary between shipping companies, like UPS, FedEx or USPS.

Hawaii, Alaska & other us territories: Standard shipping 5-10 business days.

Canada: Standard shipping 5-10 business days.

While I strive to meet these shipping estimates, I cannot guarantee them. Actual delivery times may also depend on factors beyond my control.
For your convenience, please include your mobilenumber in your order so that the courier can coordinate package collectiondetails with you.
Feel free to reach out if you have any questions– I'll be happy to help!

*Please note that during the busy holiday season(December/January), parcels may experience delays beyond our control.

What is the process for tracking my package?

You will receive an email with the tracking information after the order has been processed.

What type of shipping options do you offer?

All parcels are shipped by UPS, FedEx, USPS.

For your convenience, please provide your mobile number in the order, so that the courier delivering the package can arrange the collection details with you.

To avoid confusion, please inspect the item when picking up the package from the courier. If the package has been visibly damaged in any way,it should be opened for inspection, and if the contents of the package are damaged, it should be rejected. If the courier has already left, please do not open the package, notify the seller as soon as possible, and we will provide advice on how to deal with it.